In order to comply with the new laws on data protection, we are required to let you know what information we hold about you.
When booking an appointment through the Natural Therapy Centre, your name and contact number may be held on a google calendar that is password protected. This is accessible only by your therapist and staff working at The Natural Therapy Centre. Your name and phone number may also be sent by text to the therapist with whom you are booking or have requested to call you. Your name, contact details and request may be held on paper which is stored under lock and key.
The Natural Therapy Centre share your details only with the therapist concerned or with whom you have requested us to &/or with whom you have booked an appointment.
When requested by you to be held on a list for information when classes become available The Natural Therapy Centre may hold your name, phone number and email electronically or on paper.
Your information is not shared with anyone else unless you have specifically requested us to do so, when required to do so by law, if we are concerned about your safety or the safety of another. In an emergency when your therapist is unwell they may ask some one to contact you on their behalf.
Your details are not held for any longer than is necessary. We are required by law to keep notes for seven years after the last visit for an adult; or up to the age of 21 plus seven years for a child.
All paper records are held under lock and key. All electronic data is password protected.
Therapists working from The Natural Therapy Centre will have their name, address, date of birth, phone number, email address, qualifications and insurances held electronically &/or on paper. These are held for 7 years after their last day of working from The Natural Therapy Centre. Qualifications and insurance details are shared with clients and potential clients at their request.
The Natural Therapy Centre is happy to answer any questions or concerns clients or therapists may have about the information held on them.
The Natural Therapy Centre is registered with the Information Commissioners Office (ICO)
Your rights; –
You have the right to opt out of marketing at any time just give us a call. Your consent to receive marketing information from us is given when you ask us to let you know about future events, news and information.
You have the right to prevent automated decision making and profiling, The Natural Therapy Centre does not make any automated decisions or do any profiling.
You have the right to access any information The Natural Therapy Centre holds on you and to have any inaccuracies in the information corrected.
If you have any concerns or questions, please call to discuss. The Natural Therapy Centre is registered with the ICO (Information Commissioners Office) https://ico.org.uk